The Sukhena Process and Working Models

Delivering Global Engineering Solutions with Seamless Integration

Sukhena Technologies Pvt. Ltd. operates on a robust, 100% offshore-managed business model, offering clients high-quality engineering solutions while optimizing operational efficiency. The core focus of our business model is to deliver custom engineering solutions through effective collaboration, cost savings, and transparent communication, leveraging our India-based expertise for global projects.

100% Offshore Managed Operations

Sukhena’s business model is centered around a fully managed offshore model, where all projects are executed and managed from our India office. This structure allows us to tap into a skilled talent pool of engineers, reducing operational costs without compromising on quality. By centralizing operations in India, we ensure that clients benefit from cost-effective solutions while maintaining the highest standards of service delivery.

Sukhena Managed Projects from India

We take full ownership of our client projects, managing all phases from initiation to completion. Our team in India operates as an extension of the client's own engineering team, ensuring that project goals and timelines are consistently met. We focus on delivering the right engineering solutions through specialized expertise, ensuring our clients receive value-driven outcomes with every project.

Periodic Review Meetings with Customer SPOC

To ensure complete alignment with the client’s expectations, we conduct regular review meetings with the customer’s Single Point of Contact (SPOC). These periodic reviews provide an opportunity to assess progress, discuss challenges, and refine strategies to ensure that the project stays on track. This structured communication channel helps address issues proactively and ensures that customer needs are met with the highest level of satisfaction.

Offshore Development Center (ODC)

One of the key components of Sukhena's model is the ability to develop and manage Offshore Development Centers (ODCs) for our clients. In this model, Sukhena sets up a dedicated team of engineers working from our India center, specifically focused on a client’s requirements. This centralized team allows the client to leverage our expertise, infrastructure, and technology while maintaining flexibility and control over the development process. The ODC approach enhances productivity, ensures continuity, and accelerates project timelines while providing a cost-effective solution.

Onsite Deputation

As part of our commitment to providing seamless service, Sukhena also offers an onsite deputation model. In this approach, we send our qualified engineers to the customer’s site to work closely with their teams. These engineers report directly to the customer’s managers, ensuring real-time feedback, immediate problem-solving, and direct alignment with customer expectations. This method enhances on-the-ground collaboration while maintaining the strategic benefits of offshore operations.

Reduced Staffing Costs and Seamless Communication

By offering qualified engineers through both offshore and online deputation models, Sukhena enables customers to significantly reduce staffing costs while ensuring access to high-quality talent. Our global delivery model allows clients to tap into skilled resources without the overheads of maintaining a large in-house team. Additionally, the integration of communication tools and practices ensures that collaboration is smooth, transparent, and effective, bridging the distance between offshore and on-site teams.

Onsite-Offshore Collaboration

Sukhena’s onsite-offshore collaboration model is designed to facilitate the best of both worlds. We maintain a satellite team at the customer’s site, which works in close coordination with the offshore team in India. This hybrid model ensures that the client receives the benefits of onsite presence, such as real-time decision-making and immediate response times, while also leveraging the scale and expertise of an offshore development team.

Sukhena Technical Coordinator and Clear Communication

To manage seamless collaboration and ensure efficient data release, we assign a dedicated Technical Coordinator for each project. This coordinator acts as the communication bridge between the onsite and offshore teams, ensuring that there is a smooth flow of information and that project milestones are met without delays. With a strong focus on transparency, the project status is communicated clearly to all stakeholders at every level, ensuring that the client is always updated on the project’s progress.

Transparent Project Status and Clear Communication at All Levels

Transparency and clear communication are the foundation of the Sukhena business model. We understand the importance of keeping all stakeholders informed at every stage of the project. Our proactive approach to communication includes regular updates, milestone tracking, and immediate response to any concerns raised by the client. This transparency fosters trust, ensures that expectations are clearly understood, and minimizes any risks or misunderstandings that may arise during the project lifecycle.